TS
Tumisang S
1 reviews | Active since Mar 2021
04 Mar 2021, 17:06
Fees that they caused themselves
On monday i made a purchase using my standard bank card.. yesterday standard bank duplicated the same purchurse and my account was empty... i complained to them with email and they reversed the purchase but now im left with hounering fee that i did not make...
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Replies (2)
Standard Bank's replyOfficial
04 Mar 2021, 22:36Good day Tumisang Seeletse
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Standard Bank's reply04 Mar 2021, 22:36
Official
Good day Tumisang Seeletse
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
TS
Tumisang S's updateReviewer Update
05 Mar 2021, 09:30Thank you for fixing my problem but i still wish you had got back to me when i contacted you
TS
Tumisang S's update05 Mar 2021, 09:30
Reviewer Update
Thank you for fixing my problem but i still wish you had got back to me when i contacted you