Fees for What ???????????????????????????????????????????????????????????????????

Item: Standard Bank
Rating: 1
Author: Keeran M

If trust I could rate you no stars I will. Firstly do not have an option of call back If your agents are going to call and hang up this is really frustrating. I have a MoMoney account and had been charge an overdraft fee this month I had never app**** for any overdraft to me this is theft how can you just take money with nay consent. Last month my account ran in negative balance and I had charges of honoring fees what is this. This is really frustrating as you guys just *****.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

01 Dec 2022, 20:36

Hi Keeran

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply01 Dec 2022, 20:36

Official

Keeran M's updateReviewer Update

04 Dec 2022, 17:33

Your team has contacting me I have rep**** and not received a response.
Further more yourl are trying to pull wool over your clients eyes I think the best is for the ombudsmen to deal with this matter

Keeran M's update04 Dec 2022, 17:33

Reviewer Update

Standard Bank's replyOfficial

05 Dec 2022, 08:05

Hi Keeran

Thank you for getting back to you. We will check and get back to you.
Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply05 Dec 2022, 08:05

Official

Hi Keeran

Thank you for getting back to you. We will check and get back to you.
Kindest regards, Standard Bank Hello Peter Team ***