Fees and Money for nothing! Closure of business account by email but refuse to close my personal account by email instruction?!!!

Once again the issue of refusal to close a bank account ...

Please note that I will not pay any further monies to banking charges going beyond November 2024. As you can see my account has been inactive since end August 2024.

I requested that my personal account be closed in addition to the business account. The business account was closed and removed from my personal profile (yet I still receive harassing notices via text?)

Now Standard bank refuses to close my personal account via email instruction because you do not have to so called mandate to do so?

Double standards much?

I do not have the means to visit a branch. I will not be lynched for more monies to fees. I paid what was owing according to the statement of 12 November 2024. I request the balance so that I may pay and close this account.

If we cannot resolve this, I am more than happy to channel this through the NFO.

When I said that I no longer trust Standard bank with my personal, private and confidential information. I meant it.