NC
Nhlanhla C

1 reviews | Active since Jun 2016

29 Jul 2019, 10:16

fees and chargeres

I requested for my cheque account to be closed last year and all of a sudden im getting calls from some collections company claiming that I owe standard bank over 4000??? when I ask the agents as to what this is for they say its monthly fees and unauthorized debit orders going off. im not liable for fees on that account as I wanted it closed, when we calculated with one of there agents she told me that im only liable for around 850 on that account, please reverse the charges so I can pay the 850 and close that account AGAIN?

0
Replies (2)
Standard Bank
Standard Bank's reply29 Jul 2019, 14:16
Official
Dear Nhlanhla
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
Regards,
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Jul 2019, 13:23
Official
Dear Nhlanhla Chonco

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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