1 reviews | Active since Dec 2021
Feels like ********ity
If i could give zero stars i would. Firstly standard bank sent me an sms in the beginnig of december asking if they can deduct my premium on the 19. I said no. I also phoned and told them they cant because me like many other people in south africa only get paid on the 23 of december. They ignored me and the premium went of on the 19th. Only to get rejected and i had to pay the fee at my bank. The premium then went off again when my salary was paid. Then 10 days later out of the blue money was deducted again for which i did not give authorisation and no debicheck. phoned and the agents answer was they cant see anything on their side. How is a service provider allowed to just do as they please and when cornered cant give an answer? Feels like ********ity
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***