NA
Natascha A
1 reviews | Active since Feb 2023
12 May 2023, 11:25
Feeling so Frustrated
Standard Bank must be the only bank that is not embracing technology. Each time I need to do anything I am told I have to physically come into a branch, I am now living overseas and cannot come into a branch each time. And Standard Bank have still not updated my email address on my account and not having any joy getting any help. I also need a new Debit Card posted internationally but every time I phone I get a different answer on how to arrange this as my current Debit Card has expired.
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Replies (1)Standard Bank's replyOfficial
12 May 2023, 11:49Dear Natascha
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 May 2023, 11:49
Official
Dear Natascha
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
