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robin N

1 reviews | Active since Aug 2009

04 Feb 2020, 11:00

Feedback required

For the past two days i have been calling your call centre with regards to feedback regarding my credit card application. Al i have been provided with is "we have reffered this to our online team to call you back" and no feedback is received. All i want is feedback.

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Replies (2)
Standard Bank
Standard Bank's reply05 Feb 2020, 03:49
Official
Hello Robin Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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Standard Bank
Standard Bank's reply06 Feb 2020, 11:01
Official
Dear robin

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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