JJ
Jermain J
1 reviews | Active since Sept 2023
12 Sept 2023, 11:05
Feedback on ***** Case
I reported a *****ulent case to the bank over 3 months ago, and to date the Agent who has been working on it has not been able to confirm when the refund will be done. I have sent several e-mails to find out with a very slow or now response.
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Replies (1)
Standard Bank's replyOfficial
12 Sept 2023, 11:15Good Day Jermain
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply12 Sept 2023, 11:15
Official
Good Day Jermain
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,