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Item: Standard Bank
Rating: 1

My standard bank credit card account that was under debt review has been paid up for close on 15 months. Countless emails from myself and my lawyer to them requesting a paid up letter for the account are fruitless.. What a bunch of *********** people that do not even reply to their mails!!!! How am I supposed to clear my name at the credit bureaux? STANDARD BANK SUCKS AND SO ALL THEIR STAFF IN THE LEGAL DEPARTMENT!!!!!

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Replies (2)

Standard Bank's replyOfficial

08 Jun 2016, 11:32

Good day Tony Ribeiro

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank's reply08 Jun 2016, 11:32

Official

Good day Tony Ribeiro

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank's replyOfficial

07 Jul 2016, 07:17

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

NkululekoSithole

Complaint Resolution Centre

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Standard Bank's reply07 Jul 2016, 07:17

Official

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

NkululekoSithole

Complaint Resolution Centre

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