Hellopeter
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BT
Boitumelo T

1 reviews | Active since May 2019

05 May 2023, 14:37

Feedback from Standard Bank I was ****med money and now they can't refund me

I still waiting for the reply from Standard Bank from the o8th April 2023 till this date. I cannot just give up my money just like that. I got ****med the amount of almost R5000 on my account and you are telling me that you can't refund me back. Our money is unsafe with this Bank

0
Replies (4)
Standard Bank
Standard Bank's reply05 May 2023, 14:41
Official
Dear Boitumelo

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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BT
Boitumelo T's update05 May 2023, 14:51
Reviewer Update
That's the same answer I got last time
Standard Bank
Standard Bank's reply05 May 2023, 15:00
Official
Dear Boitumelo

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply12 May 2023, 12:03
Official
Dear Boitumelo 

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team