GL
Gert L
1 reviews | Active since Feb 2021
25 Feb 2021, 21:57
Feed up Customer
I have been trying to get assistance from the bank as I am currently incarcerated in Leeuwkop Prison. I need access to my bank accounts, So That I can mAke payment to my lawyers to file an Appeal. I called the call center from the Social worker at the prison and no one from standard bank is willing to assist me in accessing my bank accounts. I am in a desperate situation and need someone that can come to the prison from the bank so that I can register for online banking and telephone banking. So that I can arrange with a relative to access my profile to make payments on my behalf to.my lawyer's. My bank card is held at John Foster Police Station in Johannesburg.
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Replies (1)Standard Bank's replyOfficial
25 Feb 2021, 22:10Dear Ger Lund,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply25 Feb 2021, 22:10
Official
Dear Ger Lund,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
