TM
Theo M
1 reviews | Active since Oct 2025
05 Oct 2025, 14:46
Feed back from standard bank...
I received a mimoney wallet voucher from a client with no pin... I called the standard bank to help me with this issue cos I cannot redeem the voucher... the reason I cannot contact the person who sent me the voucher is that I'm an ehailling driver and the client did not have cash to pay... so they sent me the voucher, to me I thought it worked like FNB... so I called and they verified my details and they can also see my money hanging in limbo but they can't assist me with getting the money
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Replies (2)
Standard Bank's replyOfficial
05 Oct 2025, 14:48Dear Theo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Oct 2025, 14:48
Official
Dear Theo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Oct 2025, 08:53Dear Theo,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Standard Bank Instant Money PIN is generated by the account holder through the Standard Bank App or Cellphone Banking.
You will need to directly liase with them to provide the pin.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Standard Bank Instant Money PIN is generated by the account holder through the Standard Bank App or Cellphone Banking.
You will need to directly liase with them to provide the pin.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply07 Oct 2025, 08:53
Official
Dear Theo,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Standard Bank Instant Money PIN is generated by the account holder through the Standard Bank App or Cellphone Banking.
You will need to directly liase with them to provide the pin.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Standard Bank Instant Money PIN is generated by the account holder through the Standard Bank App or Cellphone Banking.
You will need to directly liase with them to provide the pin.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team