1 reviews | Active since Sept 2016
feed back
<p>i have been with standard bank for as long as i can recall. but hey guess what i have been getting nothing but a ****ty service from them. logged a request for a reversal which please note i had stated that i did not authorize but then i was informed i will be charged R200 which i agreed to. was informed it will take 16 days. waited and still waiting. NO feed back . till i decided to email. the respond i got, no explanation nothing just a screen short. then i asked on the same email what does this mean, no reply still. i decided to call in. spoke to one of the agents who placed me on hold for ever. </p> <p>then came back only to say oh yah let me get back to you i will follow up on this.</p> <p>can i get a reff number for this call. nah use the same reff number but i will definately call you back .</p> <p>And walaaa up to date im still waiting for a call that i will not receive for sure and yep no doubt. standard bank i think it's time i move away from you.</p>
Good day Pitsetsi Marutha
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Pitsetsi Marutha
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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