RC
Roy C
1 reviews | Active since Apr 2024
02 Apr 2024, 15:50
Fee mu primary sms
I object to Standard Bank's monthly charge of :'Fee mu primary sms' charged since January 2024. The smses sent by the bank used to be at no charge. Another charge by *****th. Please reverse these charges soonest.
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Replies (2)
Standard Bank's replyOfficial
02 Apr 2024, 16:03Dear Roy,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Apr 2024, 16:03
Official
Dear Roy,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
RC
Roy C's updateReviewer Update
02 Apr 2024, 16:24- Your response seems to be an automated one.
- You do not indicate whether you will reverse these charges.
- Failing which, then stop these mu smses and all marketing communication from Standard Bank.
- Call me telephonically or per email to discuss the details.
RC
Roy C's update02 Apr 2024, 16:24
Reviewer Update
- Your response seems to be an automated one.
- You do not indicate whether you will reverse these charges.
- Failing which, then stop these mu smses and all marketing communication from Standard Bank.
- Call me telephonically or per email to discuss the details.