FEE INCREASES WITHOUT NOTICE

<p>Im not happy i got charged R1200 for a deposit that i made. Last year it was R40 on my account to make deposits. I would never have made the deposit if i knew that you increased the fees.</p> <p>This is my issue: I was not advised of the fee increases on my account. You are supposed to advise me/us when and if you increase or change fees. This was not done. i was addressed and spoken to and my complaint registered within a day and thereafter they just didn't give me feedback and after numerous emails being ignored and 2 months i eventually spoke to Zuziwe and they advised they don't notify clients and that i need to go on internet site etc to check. How many millions of South Africans don't have access to internet - they are exploiting the people and the poor would suffer most. People who look to save go for this account and we should not be exploited and fees changed without notice. Besides the change of fee this is extremely poor service and purposely ignoring is not right?</p>