Fee charged incorrectly but not revresed

<p>I have a prestige account with Standard bank. I took the bundles option that included the credit card. For the past three months I have been charged a service fee for my credit card also. I contacted the prestige banking dept via email and after waiting many days I got the response that they would reverse the fee. I looked last week and saw they had only reversed 1 months fee and not all 3. I emailed back but am still awaiting a response.</p>