Fed up with terrible service

<p>My husband died in a tragetic car accident 28 November 2015, i am still waiting for Standard Bank Credit life to pay out for my husbands credit card. They are insisting on toxicology reports which according to Warrent Officer says can take up to 5 years. My husbands estate is now on hold. I feel this is prejudice to my situation. I am a single mom not only dealing with loss of my husband but also *********** service from Standard Bank. We take Life insurance to protect us from these kind of situations not to fight the company , standard bank is looking for every reason not to pay. I have asked various consultants to put me in contact with a seniour manager. I am frustrated and disheartened. Standard bank is the type of cover or protection you offer consumers. Do we have to fight for our rights. Thank you Shanelle ****man ********** 170. Bluff branch. </p>