DP
Daniel P

1 reviews | Active since Oct 2019

30 Jul 2020, 14:49

Fed up with Standard bank service

On the 28/07/2020 I requested the settlement on my personal account. After receiving the settlement I paid the settlement on the same day. Today I went to the bank to close my account. Now Standard bank want R280 more before they can close the account. I received a email stating that my account balance is zero. I have been with Standard bank sins 1991 and al my accounts as well as my family members are banking with Standard bank. I will be closing all my accounts with Standard bank Homeloan Personal account Credit card Business account And the accounts of my family members

I will not pay that the R280

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Replies (2)
Standard Bank
Standard Bank's reply30 Jul 2020, 16:18
Official
Hello Daniel

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply06 Aug 2020, 12:23
Official
Dear Daniel

We sent you emails requesting further details, and have not received a response from you.

This matter has now been closed.

Kind regards 
Complaint Resolution Centre 
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