NS
Nicky S
1 reviews | Active since Jan 2017
02 Aug 2019, 09:38
Fed Up With Standard Bank
I had the worst experience this morning they took 30min to answer my call phone went dead as I had insufficient airtime. Phoned them again I waited another 15min, I ended the call with them. Yesterday they charged me 2 unpaid fee amounts for debit orders they say there was no money for but I have proof there was. Terrible. Changing banks today.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Aug 2019, 05:30 Hello Nicky
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Standard Bank's reply04 Aug 2019, 05:30
Official
Hello Nicky
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Standard Bank's replyOfficial
12 Aug 2019, 10:29Dear Nicky Supra
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you will visit a branch to sort out the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you will visit a branch to sort out the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply12 Aug 2019, 10:29
Official
Dear Nicky Supra
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you will visit a branch to sort out the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you will visit a branch to sort out the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***