EP
Elsa P

1 reviews | Active since May 2018

23 May 2018, 22:17

Fed up with home loan department

Hi there. I have been phoning, send emails and try to get response for three months to get hold of my purchase agreement on our home loan. I have a reference number but nobody is getting back to me. SARS needs the information. My auditors also tried to help, but no contact yet. What else can I do to get any service regarding this matter?

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Replies (1)
Standard Bank
Standard Bank's reply24 May 2018, 07:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

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