FED UP !!!!!!!!!!!!!

<p>What a nightmare dealing with Standard Bank home loan division!!!!!!!!!!! The most incompentant bunch of people I have ever encountered. Don't bother sending emails....they just DO NOT respond. O yes you do receive an acknowledgement of your email, telling you about a three day turnaround time for a response, but that is where it ends. After throwing a tantrum I eventually received an email asking me to give them up to 13 March to 'investigate" my complaint ( I have been waiting since 25 Jan ). Guess what???? NO ANSWER as per usual. I eventually phoned the call centre to ask for the banking oumbudsman telephone number...they gave me the number for the Motor Industry. O well, I did get the correct number...and I'm off to them....big big mistake, on my part, taking out a bond with Standard Bank.</p> <p>O yes, I forgot to mention....your credit life installment also seems to miracously increase aswell....another big mistake, on my part, making use of their credit life option. I will never ever recommend Standard Bank to anyone. </p>