Faulty ATM transactions cost me R 1700,Standard Bank refuses to pay me back

<p>On the 24 th of Feb, I lost R 1 700 when withdrawing cash at an ATM near Rayton PTA east. The withdrawal was faulty and the ATM did not dispense my cash, however, it was deducted from my account, as I was notified by an sms. I continued to succesfully withdraw cash from an ATM right next to the faulty one, for the same amount. This obviously created chaos at Standard Bank, seeing that half an hour later ,I was credited again with R 1700, obviously a transaction reversal for the faulty ATM that did not dispense my cash. As everything now seemed fine, I did not despute anything, however, on the 13 th of March a few weeks later, R 1700 was taken from my account again stating that an ATM transaction reversal was done. I immediately desputed this transaction, and have since spent like 5 hours on the phone with Standard Bank, I have been to Standard Bank the Grove multiple times with absolutely no mentioning of being paid back. Today , three months later, they (Santie Booysens at the Grove branch (,team leader) told me that I received the cash twice according to the system and that I will not be paid back. Thanks Standard Bank</p>