JT
Joseph T

1 reviews | Active since Apr 2019

17 Apr 2019, 12:17

Faulty Atm, and bank closing branches , ***

after banking hours , i tried to deposit at the Atm in Norwood,, but the machine is faulty , so i drove 2 km to Balfour Park and both autobank were faulty and not accepting a cash deposit.

what are You suppose to do ? especcially as those two branches will close at end of april,,

the bank should ensure , to have the atm working 100 percent all the time ,

i am very annoyed, and feel is time after 27 years to move on at another institution that has superior service and atm

0
Replies (2)
Standard Bank
Standard Bank's reply17 Apr 2019, 16:23
Official
 Hi  Joseph

Thank you for posting a review.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Apr 2019, 09:43
Official
Dear Joseph Tauby 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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