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Maki M
1 reviews | Active since Jan 2020
21 Jan 2020, 09:43
Faulty ATM
Yesterday I went to one of Standard bank ATM's to deposit money for tuition at 15h14.The Machine took the money but displayed money retracted!!!I went inside the bank immediately to resolve the matter.spoke to a consultant about what happened.she said the system it's giving them an error to send a query but the next she will send me a reference number and the money will be in my account within 7 days.I still haven't received a reference number..why not by the end of day???it's not my fault the ATM is faulty!!!fix up your mess I want my money ASAP!
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Standard Bank's replyOfficial
21 Jan 2020, 16:12Hello Maki
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 Jan 2020, 16:12
Official
Hello Maki
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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