Fault on Standard Banks side,shrugged off
I have tried numerous times to get my ID card through standard bank and home affairs, but the payment will not go through. I've notified the bank on a few occasions and each time they say its home affairs fault.
I find it odd that when trying to pay for tickets through NUTICKETS I get the same result, error on the system.
So my husband has to do it for me through FNB.
So my question is, do I change banks? It would seem that the matter is insignificant to Standard Bank and not worthy of their time.
Dear Riley Bresler
Thank you for your posting.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. One of our Resolution specialist will be in contact with you shortly.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Dear Riley Bresler
Thank you for your posting.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. One of our Resolution specialist will be in contact with you shortly.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Riley Bresler
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Riley Bresler
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***