dD
darthmarshie D

1 reviews | Active since Sept 2013

19 May 2017, 17:15

Fast, helpful and friendly staff after being a victim of *****

<p>After having my card and pin ****** this morning by a ****** in Nelspruit, I went into the nearest Standard Bank branch to as quickly as possible stop my card. The two women operating the enquiries desks were quick and very helpful in helping me get in touch with the ***** line as soon as possible and then proceeding to issue me a new card within 15 minutes. I was very impressed. I have an open ***** case for the money that was taken and I sincerely hope that the rest will be taken care of in a similar fashion. </p>

0
Replies (1)
Standard Bank
Standard Bank's reply22 May 2017, 08:11
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with our Nelspruit branch.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***