Fantastically poor service from a **** service provider.

Dear Standard Bank

Why do you exist if you are in no way useful at all. You are so keen to get me to be a Signature client, and to take my money, be it interest rates, service fees and any other related banking cost, however you fail to complete the most basic of services...

I have been struggling from May 2022 to get my new Signature cards delivered to either a branch or to me on a face-to-face delivery. I have contacted my Private Banker, only to have my emails rejected after an email was sent out of frustration for the lack of services by Standard Bank. I have then proceeded to find solace with the Branch at The Grove Shopping Centre (Pretoria East). As much as what they are not responsible for this issue, the branch seems to be pretty damn useless in any case as they also cannot assist me in getting your services to function properly.

I have in this period of transactions been driving up and down (wasting my time and petrol) due to the lack of your service delivery. Resulting in me missing crucial meetings and conferences all together for my business.

You are truly the most worthless bank, with absolutely no point to existing.

I receive no phone calls or communication from my Private Banker. I receive no helpful support from the branch - albeit the personnel are friendly and understanding of my frustration. There is no way for me to handle these issues through your mobile/web application, and your contact us support can't ever do anything other than to advise that I go into a branch.

Thank you for nothing. I will take my business elsewhere and be sure to make it my mission to inform all of my colleague's, business associates, family and friends of how pathetic your services are.

Before you dare contact me for a case of slander, I beseech you to pull up my profile on your side and look at the notes added to my profile by consultants. I will gladly forward you all of my emails that have been sent throughout this painful process, and I am sure if you pull up your camera feeds from The Grove Shopping Centre's branch you will see me in the branch, with a consultant treating them fairly and without frustration trying to resolve this.

It seems you are just worthless. Please go read up the Consumer Protection Act, so that you can make sense of how dismally you are failing as a service provider.