1 reviews | Active since Sept 2016

08 Sept 2016, 09:16

Fantastic service!

<p>For the past week I've had trouble receiving a payment from my employer with them insisting that they had made the deposit but I had not yet received the money. This entire week , from Tuesday morning, I have been calling the Standard Bank call center on ***almost twice a day! Every single one of those calls was handled by an effecient, capable, friendly and very helpful consultant. I must say I am super impressed with the service and advice I received from the following individuals at the Standard Bank call center; Kelly, Paballo, Courtney, Sharon and Riad. Such great service is unfortunately rare. THANK YOU AND KEEP IT UP! I will not be changing banks anytime soon, and I finally did receive my money.</p>

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Replies (2)
Standard Bank
Standard Bank's reply08 Sept 2016, 14:48
Official

Good day Nwabisa Mphati

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply21 Sept 2016, 09:00
Official

Good day Nwabisa Mphati

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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*** (fax)
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