Fantastic Service

Lebo Monare, I would like to start this review by thanking you from the bottom of my heart for the work that you did and what you have managed to achieve for myself and my family. When we first raised my query with Standard Bank regarding the Chargeback, We were pushed from one consultant to another. They all responded to us with negativity and a vast array of excuses as to why they could not be of assistance. You were the first Standard Bank Employee that actually listened to my story and understood my situation. Your empathy and ability to listen to your clients is a fantastic skill that you possess. Your dedication and work ethic are way above anything that I have previously experienced while dealing with Standard Bank. You are an Asset to them. I can only hope that those in a position of power within your company can see the abilities that you possess. You are the sole reason that we will continue to bank with Standard Bank.