VM
Vusi M

1 reviews | Active since Jan 2014

18 Nov 2022, 18:29

Fantastic Customer Service

I would like to appreciate and show gratitude of fantastic awesome customer service from Lady Jane Standard bank wonderpark Ausi Jane lives Standard bank values she was friendly and professional explained everything thoroughly, her passion to help people is impeccable and i Want Sim Tshabalala to know that Lady Jane is an Asset at Standard Bank doing remarkable things, we went there to change signatory under Burial society the way she explained the process was easy and very understandable most consultants are very rude and impatient honestly I've never seen such breathtaking customer services thank you so much Lady Jane I wish the CEO Mr Sim Tshabalala can send you a note of appreciation and recognition for such exceptional service, Mr CEO I hope you can make time and show appreciation of good quality employee's who live the Standard bank values and I hope you could give Lady Jane a good salary increment or a raise she definitely deserves it, she even went the extra mile to explain excess bond and how important I need to have a transactional account with Standard bank whilst we're signing she picked up my details of mortgage through Standard bank and said why I'm I not using a Standard bank account, first thing tomorrow morning I'm going to open a Standard bank account and change everything my salary goes into capitec because of Lady Jane she made realize to align all my accounts with Standard bank Thank you Lady Jane you're such an inspiration and keep exciting client's God bless

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Replies (1)
Standard Bank
Standard Bank's reply19 Nov 2022, 07:36
Official
 Hello Vusi

Thank you for your posting. 

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 

We are delighted to hear of your wonderful experience with Lady Jane. 

Kind Regards 

Standard Bank Help Centre 
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