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Nishara N

1 reviews | Active since Feb 2022

20 Feb 2022, 15:08

FALSELY LISTED ON THE CREDIT BUREAU

Standard Bank has falsely listed me on the Credit Bureau for an arrear payment on my Standard Bank Vehicle & Asset account for October 2020. I have never been in arrears with my instalments. All debit orders were processed by Standard Bank VAF and none were returned as unpaid. Please could Standard Bank VAF rectify this incorrect information urgently with the Credit Bureau. Surely all facts and information should be verified before listing anyone on the Credit Bureau. Thank you

0
Replies (2)
Standard Bank
Standard Bank's reply21 Feb 2022, 16:32
Official
Hello Nishara

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
  
Kind Regards 
    
Standard Bank Help Centre
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Nishara N's update21 Feb 2022, 18:08
Reviewer Update
Good Day
The only emails I have received from Standard Bank was an acknowledgment of my review and a VAF statement. I am not sure which email you are a requesting a response from? kindly advise. Thank you