RV
Roelof V
1 reviews | Active since Jun 2010
12 Feb 2015, 15:04
False SMS on frozen account
2015-02-03 Submitted FICA documents at Wonderpark branch<br> 2015-02-12 14:28 get SMS \Urgent Notice: Your Standard bank account has been frozen."<br> 2015-02-12 14:39 Prestige Banking call centre confirms that account is operational and KYC documents shows indeed submitted on 2015-02-03.<br> Get your info checked before sending SMS that makes me want to move my business (however small it is)."""
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Standard Bank's replyOfficial
13 Feb 2015, 09:31Hello smiley2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Feb 2015, 09:31
Official
Hello smiley2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***