BP
Bethuel P

1 reviews | Active since Jun 2012

13 Feb 2017, 15:42

False records kept

<p style="color: #555555;">I have app**** for a home loan and was advised my loan was declined due to bad credit record.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">I have a credit score of "Excellent Rating".</p> <p style="color: #555555;">All debts by me to Standard bank have been paid off more than 8 years ago.</p> <p style="color: #555555;">I do not owe them a cent.</p> <p style="color: #555555;">This is dissapointing and just messing peoples lives up.</p>

0
Replies (4)
Standard Bank
Standard Bank's reply14 Feb 2017, 13:32
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply14 Feb 2017, 13:32
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply15 Feb 2017, 08:00
Official

Good day Mr Pete

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

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*** (fax)

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BP
Bethuel P's update27 Feb 2017, 20:54
Reviewer Update

Standard bank still failed to give details and evidence on why they claim I am not fit to receive credit, I have a credit score of close to 899 and still rising, but they claim I am unfit to receive credit, please be careful dealing with Standard bank as you might fall into the same trap. Other banks financed me without any problems Standard bank not willing to assist as usual for no valid reasons