JR
Joey R

1 reviews | Active since Oct 2018

24 Dec 2024, 14:27

False promises from Standard Bank on Hellopeter

I recently left a review on HelloPeter and finally got Standard Bank to get back to me. They agreed to pay back half of the money that was ****** by *****sters.

However, they never got back to me and till now, nobody has bothered to try retaining me as a client.

As a customer for over 40 years, it is insulting how Standard Bank treats their customers.

I’m convinced the ***** was due to some inside job or flaw in Standard Bank’s system, but they refuse to take accountability.

I’ve never been as disappointed with a company as I am.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Dec 2024, 14:53
Official
Good day Joey, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
JR
Joey R's update28 Jul 2025, 14:42
Reviewer Update
Hello. We still have not heard back since December 2024.