DH
Danny H
1 reviews | Active since Mar 2014
14 Apr 2020, 14:38
FALSE PROMISES
Standard Bank proudly announced that they would accept/allow cash withdrawals via any other Banks' ATMs, and waive the fee normally charged for using another Bank's ATM. I withdrew some cash last week from a FNB ATM and was promptly charged R38-00. Do they ever get anything right first time round??
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
15 Apr 2020, 07:05Dear Danny
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply15 Apr 2020, 07:05
Official
Dear Danny
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
31 Jul 2020, 10:47Dear Danny
We received no response from you on email, therefore this matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
We received no response from you on email, therefore this matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply31 Jul 2020, 10:47
Official
Dear Danny
We received no response from you on email, therefore this matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
We received no response from you on email, therefore this matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
DH
Danny H's updateReviewer Update
31 Jul 2020, 16:33R38-00 still not reversed!
DH
Danny H's update31 Jul 2020, 16:33
Reviewer Update
R38-00 still not reversed!
Standard Bank's replyOfficial
04 Aug 2020, 15:43Dear Danny
We sent you emails requesting further details, and have still not received a response from you with the details.
Kind regards
Complaint Resolution Centre
**********
***********
We sent you emails requesting further details, and have still not received a response from you with the details.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply04 Aug 2020, 15:43
Official
Dear Danny
We sent you emails requesting further details, and have still not received a response from you with the details.
Kind regards
Complaint Resolution Centre
**********
***********
We sent you emails requesting further details, and have still not received a response from you with the details.
Kind regards
Complaint Resolution Centre
**********
***********