MM
Makukes M

1 reviews | Active since Jun 2009

20 Sept 2015, 12:06

FALSE PROMISES

Std bank continued to debit my monthly instalment despite the fact that I have already made R12000.00 to bring my arrears to order. After I have an amount of approximately R5880.0 *******y debited by std I then contacted a call centre was told to make a written signed letter of which did and message to acknowledge the request was also sent to me . It's now nearly two weeks I have no money to buy food my kids and fuel to go to work.<br> <br> please refund me my money urgently .<br> <br> Makuke

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Replies (1)
Standard Bank
Standard Bank's reply21 Sept 2015, 12:11
Official
Hello makukes,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,