MR
Markus R
1 reviews | Active since May 2019
28 May 2020, 12:03
FALSE PROMISES - 3 MONTH PAYMENT HOLIDAY!!!!
I phoned on the 29/04/2020 for the 3 month payment holiday. NO FEEDBACK. I received an email that they will refund debit order on my bond . . . I don't have debit order. Then I phoned again and emailed 3 times - THEY DON'T BOTHER TO RESPOND. Its been escalated . . . and that meant nothing. Standard Bank are setting up their own clients to fail. I even approached the public protector and informed them . . . NO REPLY. DISGUSTING!
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 May 2020, 12:23Dear Markus
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply28 May 2020, 12:23
Official
Dear Markus
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
MR
Markus R's updateReviewer Update
28 May 2020, 15:52Another Standard message that Standard Bank COPY and PASTE, just to show they rep****. Stop lying to the public!!! Show this message to the high all mighty CEO etc that dont care!!!
Still NOTHING . . . would you like to do another COPY and PASTE???
Still NOTHING . . . would you like to do another COPY and PASTE???
MR
Markus R's update28 May 2020, 15:52
Reviewer Update
Another Standard message that Standard Bank COPY and PASTE, just to show they rep****. Stop lying to the public!!! Show this message to the high all mighty CEO etc that dont care!!!
Still NOTHING . . . would you like to do another COPY and PASTE???
Still NOTHING . . . would you like to do another COPY and PASTE???
Standard Bank's replyOfficial
10 Jun 2020, 10:29Dear Markus Radov
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply10 Jun 2020, 10:29
Official
Dear Markus Radov
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***