OJ
OJ J
1 reviews | Active since Jan 2024
03 Jul 2024, 23:30
FALSE OVERDRAFT
I would like to express my anger and frustration because now money is going out of my account on Monday morning I woke up to a negative balance of -R295 I was to bull****ted into its “overdraft “ I don’t have any of overdraft agreement with the bank I haven’t even used my card since Saturday it had money then I was to told it’s charges more lies , I’m charged R6.60 monthly on MyMo account now at 22:00 03/07/2024 again R274,44 was taken from my account , Standard bank can I please have my money back , My number is *** if need to contact me. I need money
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
04 Jul 2024, 07:13Dear OJ
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply04 Jul 2024, 07:13
Official
Dear OJ
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
05 Jul 2024, 09:35Dear OJ
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply05 Jul 2024, 09:35
Official
Dear OJ
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eager to hear your thoughts.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
05 Jul 2024, 12:59Dear John
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply05 Jul 2024, 12:59
Official
Dear John
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
OJ
OJ J's updateReviewer Update
05 Jul 2024, 13:25Thank you to Thandiswa Nxumalo for your magnificent help with my account and complaint your help wasn’t out of this world and patience
OJ
OJ J's update05 Jul 2024, 13:25
Reviewer Update
Thank you to Thandiswa Nxumalo for your magnificent help with my account and complaint your help wasn’t out of this world and patience
Standard Bank's replyOfficial
05 Jul 2024, 13:58Good day OJ
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile’s day.
Kindest regards
Standard Bank Social Media Team
***
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile’s day.
Kindest regards
Standard Bank Social Media Team
***
Best regards,
Standard Bank's reply05 Jul 2024, 13:58
Official
Good day OJ
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile’s day.
Kindest regards
Standard Bank Social Media Team
***
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile’s day.
Kindest regards
Standard Bank Social Media Team
***
Best regards,