1 reviews | Active since Aug 2015
False information, misleading
Standard bank ***** line agents sound like ***** themselves, on the 13th of February my account was involved in some *****ulent activities. On the 15th I went to the branch at Eastgate i was advised investigations will take up to 60 days. This account received funds from somewhere i don't know and immediately out to other accounts,
I am worried about the safety of our accounts and the security and access breach. How is possible to have someone gain access transfer send and transfer funds.
Now i called the ***** line and spoke to Lesego, i explain to her that i am receiving my child grant from that account that was hacked. She said I must fo to the bank and have my account opened and card replaced. I webt to the branch and I was told this account will remain blocked until 60 days passes.
Then i called and spoke to Avela and she told me there was a misunderstanding between me and Lesego. Now I want to know how to get my sons social grant because I need it
I went to sassa they said I can only change account from March payments. This means I won't get march payment its already processed to the blocked account.
Standard bank please have mercy and give me my son's grant.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
