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Carla H
1 reviews | Active since Apr 2020
07 Apr 2023, 19:15
False information from standard bank
Took a payment Holiday from Jan till March and received my new breakdown only to receive my statement now indicating an additional R1100 onto my new installment. I want someone to call me tomorrow morning at 8 to sort this bull**** out!
Helpful (0)
Replies (12)0
Replies (12)
Standard Bank's replyOfficial
08 Apr 2023, 08:01Hi Carla
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply08 Apr 2023, 08:01
Official
Hi Carla
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
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Carla H's updateReviewer Update
10 Apr 2023, 09:48You sent this message on Saturday it is Monday today and still no damn phone call. Why was a letter head sent to me telling me my new installment would be R4530 but now it's gone to R5800 are you people crazy? If someone doesn't call me now I am going to the papers and exposing you!
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Carla H's update10 Apr 2023, 09:48
Reviewer Update
You sent this message on Saturday it is Monday today and still no damn phone call. Why was a letter head sent to me telling me my new installment would be R4530 but now it's gone to R5800 are you people crazy? If someone doesn't call me now I am going to the papers and exposing you!
Standard Bank's replyOfficial
10 Apr 2023, 09:57Dear Carla
We have requested feedback from our team, please be advised that the most recent feedback will be provided to you.
Please keep an eye out for all communications.
Kind regards, Standard Bank Hello Peter Team ***
We have requested feedback from our team, please be advised that the most recent feedback will be provided to you.
Please keep an eye out for all communications.
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's reply10 Apr 2023, 09:57
Official
Dear Carla
We have requested feedback from our team, please be advised that the most recent feedback will be provided to you.
Please keep an eye out for all communications.
Kind regards, Standard Bank Hello Peter Team ***
We have requested feedback from our team, please be advised that the most recent feedback will be provided to you.
Please keep an eye out for all communications.
Kind regards, Standard Bank Hello Peter Team ***
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Carla H's updateReviewer Update
11 Apr 2023, 13:23Still no damn call!
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Carla H's update11 Apr 2023, 13:23
Reviewer Update
Still no damn call!
Standard Bank's replyOfficial
11 Apr 2023, 13:34Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Apr 2023, 13:34
Official
Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
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Carla H's updateReviewer Update
12 Apr 2023, 10:50Bull**** man. You quick to take monies from people but when it comes to providing a service then you don't care!
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Carla H's update12 Apr 2023, 10:50
Reviewer Update
Bull**** man. You quick to take monies from people but when it comes to providing a service then you don't care!
Standard Bank's replyOfficial
12 Apr 2023, 10:59Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Apr 2023, 10:59
Official
Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
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Carla H's updateReviewer Update
13 Apr 2023, 13:17So someone was supposed to call me first thing this morning as per a lady that advised this yesterday at 15:30 STILL NO CALL.
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Carla H's update13 Apr 2023, 13:17
Reviewer Update
So someone was supposed to call me first thing this morning as per a lady that advised this yesterday at 15:30 STILL NO CALL.
Standard Bank's replyOfficial
13 Apr 2023, 13:21Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2023, 13:21
Official
Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 Apr 2023, 11:56Hi Carla
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply14 Apr 2023, 11:56
Official
Hi Carla
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
CH
Carla H's updateReviewer Update
25 Apr 2023, 05:15I need Fumani Makaringe
*** to call me asap!!!!!
*** to call me asap!!!!!
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Carla H's update25 Apr 2023, 05:15
Reviewer Update
I need Fumani Makaringe
*** to call me asap!!!!!
*** to call me asap!!!!!
Standard Bank's replyOfficial
25 Apr 2023, 07:35Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Apr 2023, 07:35
Official
Good Day Carla
Rest assured our team is working around the clock to ensure that your query gets resolved
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved
The team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***