MB
Mandy B

1 reviews | Active since Aug 2024

07 Jul 2021, 09:08

false information

i fixed my bond, and they said there is no charge to cancel the fixed rate, then on the forms i have received it states 1.5 % charge to cancel fixed bond. pls contact me to rectify .

0
Replies (1)
Standard Bank
Standard Bank's reply08 Jul 2021, 00:11
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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