false info provided

Last week the 16 Aug my husband went via a dealership to apply for vehicle finance. The consultant that the dealership dealt with advised in the email that if we can give a 20grand deposit towards the finance the deal can be done ,a form was attached for my husband to be completed and a day later the standard bank consultant advised that sorry the deal can not be done after we promised someone we will sell our current car that needs some attention to someone, I feel disgusted at the lies that was presented to us ,the consultant for our hopes up and confirmed in writing to the dealership that the deal can be done ,I have lost all faith in standard bank after their lying consultant pulled the deal back and i will now close all accounts I have with standard bank and take my business somewhere else. I don't want to do business with liers