JB
James B
1 reviews | Active since Jul 2011
16 Dec 2021, 13:49
False Debit Orders
Trying to get in touch with SB regading a series of false debit orders going off my account. This has been going on for over 3 years now. When I email through to the chain email it now gets blocked - so I have to voice my concerns on here now! After who knows how many years of false debit orders, the request for all 13 mandates, and I don't even want to count how many emails - back to square one? Really? And you can't put in an international number on here! #!$!#$!
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Standard Bank's replyOfficial
17 Dec 2021, 10:51Dear James B
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply17 Dec 2021, 10:51
Official
Dear James B
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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