AZ
Al Z
1 reviews | Active since Jun 2016
10 Jan 2024, 16:01
False communication from Standard Bank
I am a Standard Bank client. I was sent an SMS to replace the bank card in time. After travelling to a branch, I was told that it is too early and I have to pay or wait. This is terrible communication and cost me money and time to go in for nothing.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Jan 2024, 16:02Hi AI Z
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply10 Jan 2024, 16:02
Official
Hi AI Z
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
12 Jan 2024, 11:19Hi Al Z
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply12 Jan 2024, 11:19
Official
Hi Al Z
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call.
We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
We are always available to assist you if you require any additional help.
Kindest regards, Standard Bank Hello Peter Team***