VB
Vee B
1 reviews | Active since Jan 2014
19 Nov 2020, 12:57
False advertsing!
Very uninterested in customer service. I have emailed them a few times for the past weeks and until date, have not received a response. I have even emailed their complaints department. They send false sms's about swiping/withdrawal bonuses and still don't find the need to explain. Dont listen to their **** tactics to get you to spend more!
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Replies (1)
Standard Bank's replyOfficial
19 Nov 2020, 15:42Dear Vee
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply19 Nov 2020, 15:42
Official
Dear Vee
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***