mW
meghan W
1 reviews | Active since Oct 2014
07 Oct 2022, 11:43
false advertising when they say immediate
defeatedly their description says immediate and seeing as i have a emergency they seemed to be a great choice well to my dismay i app**** the Monday for a revolving and its Friday no feedback till date when a persona calls all that they keep saying is that they are escalating the matter! To whom someone on mars? i was very happy to be banking with them and today i have been let down that i really am considering leaving and going back to my old bank they atleast gave you immediate real immediate service
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Oct 2022, 11:57Good day Meghan
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply07 Oct 2022, 11:57
Official
Good day Meghan
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
***
mW
meghan W's updateReviewer Update
07 Oct 2022, 13:41lol automated response yet still no action in fact i was on hold with your call center for 24min. its appalling to say the least
mW
meghan W's update07 Oct 2022, 13:41
Reviewer Update
lol automated response yet still no action in fact i was on hold with your call center for 24min. its appalling to say the least
Standard Bank's replyOfficial
07 Oct 2022, 14:19Good day Meghan
Thank you for taking our call.
Our team has responded via email, please send us the documents as discussed so we can escalate this matter further.
Our sincere apologies for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
***
Thank you for taking our call.
Our team has responded via email, please send us the documents as discussed so we can escalate this matter further.
Our sincere apologies for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply07 Oct 2022, 14:19
Official
Good day Meghan
Thank you for taking our call.
Our team has responded via email, please send us the documents as discussed so we can escalate this matter further.
Our sincere apologies for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
***
Thank you for taking our call.
Our team has responded via email, please send us the documents as discussed so we can escalate this matter further.
Our sincere apologies for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
***