TM
Ten M
1 reviews | Active since May 2016
26 Sept 2024, 10:33
False advertising & *****ulent home loan calculation
Recently sold my property via SBSA Easysell program. I have been struggling to get a response on my request to restructure the shortfall over the 120 months and interest free as per signed AoD & per their advertised terms. When I finally, got a response they incorrectly calculated the shortfall over 16 hrs 8 months with interest as per original bond terms.
Installment supposed to +/- R1450 over 120months and not the R2114 communicated today.
For the start, the Easysell program is misleading and false advertising, benefits promised are never fulfilled, adjusted or don't exist at all. Fix this SBSA
Reopen my ticket ***
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Standard Bank's replyOfficial
26 Sept 2024, 10:51Dear Ten,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply26 Sept 2024, 10:51
Official
Dear Ten,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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