AA
Alton A
1 reviews | Active since Sept 2016
19 Jun 2019, 13:56
False Advertising
I have been trying to get my CC pricing bundled into my Cheque account but apparently this only works with a prestige plus account, which is non-existent on the company website. There’s only the Prestige account for the R205, and this is advertised as a benefit to have bundled pricing.
I spoke to Monalisa Duma who agrees that there is no Prestige+ but she still can’t do anything because I need some invisible account to make this happen.
The amount is negligible, it’s the principle. I will be taking my business elsewhere.
Thank you standard bank for showing me that my loyalty means nothing.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
19 Jun 2019, 22:48Dear Alton
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply19 Jun 2019, 22:48
Official
Dear Alton
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
26 Jun 2019, 11:57Dear Alton Anderson
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply26 Jun 2019, 11:57
Official
Dear Alton Anderson
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
