1 reviews | Active since Feb 2015
Failure to service me
Hi
I would really appreciate if STDBANK calls me or rather resolve this matter as in yesterday, because their call centres are terrible with service, they do not put client first nor have ear to spare. Please ensure that I get the d/o done today as it's over 48 hours waiting for resolution to this matter. As this is my second complain
Dear Sibongile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Sibongile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***