Failure to Report Back to Claim

We from Matela Sibanyoni and Associates represent the Estate of the late Mr Nicodemus Sono, whereby we seek to finalise the estate of the deceased. The deceased had an account with Standard bank to which we submitted all relevant documents to Standard Banks Deceased Recoveries department on 8 September 2014. on 9 September 2014 we received a response from the Deceased Recoveries department whom stated the matter has been allocated to Earl Xavier Petersen and was provided with his email address. On 10 September 2014, 3 October 2014, 30 October 2014 and 4 November 2014, emails were sent to Mr Petersen to which it seems the matter was referred to Standard Bank's Attorney's Vezi&amp